Contact
One e-mail, one WhatsApp number, and what each one is for
Official channels
E-mail: contact@ioovc.org WhatsApp: +55 21 96524-0800
Write from the e-mail address you registered with: that is what lets us find your entry without asking for more data than needed.
There is no other official channel: every message from us comes from an `@ioovc.org` address or the WhatsApp number above. The organization never asks for a password, an access code, card details or a payment outside the site. The entry fee is charged only at the Stripe checkout, on ioovc.org.
Which path for which subject
| Subject | Where | Deadline |
|---|---|---|
| Cancel the entry and get the money back (within 7 days of payment) | You, in your own dashboard — no need to write to anyone | Refund sent immediately; your bank's own timing applies |
| Refund after the 7 days, or a duplicate charge | E-mail, from the address you registered with | 15 calendar days |
| Clerical error in the result (wrong score, arithmetic, category) | E-mail, within 7 calendar days of publication | 15 calendar days |
| Personal data: access, correction, deletion (GDPR/LGPD) | E-mail, from the address you registered with | 15 calendar days |
| Question about category, deadline or what counts as a project | WhatsApp or e-mail — the Vibe Coders Community answers faster | Business days |
| University partnership, sponsorship, press | Business days |
Who runs it
Confeitaria de Softwares Cupello LTDA · Brazilian company registry (CNPJ) 43.849.653/0001-52 · Rua Professor Gabizo, 42 — Tijuca, Rio de Janeiro/RJ, 20271-060, Brazil
Competition rules in the Official Rules; personal data in the Privacy Policy; refunds on the Cancellation and Refund page. Common questions in the FAQ.